Fast discovery
Browse profiles with a clean, swipe-friendly mobile experience.
Help center
Answers, clarified.
A quick, polished place for common questions so you can get clarity without leaving the app feeling.
11Common questions
3Topic groups
24/7Self-serve access
Why people stay
Built to feel simple, even when questions come up.
Privacy-first
We keep safety and data handling visible, not hidden away.
Simple payments
Earn and wallet actions stay easy to find when you need them.
Profile clarity
Your dashboard gives you a clear place to manage your identity.
Questions
Everything you might be wondering.
Getting started
What is Bluufun?
Bluufun helps people discover nearby funmates, connect faster, and keep the experience light, social, and intentional.
Is Bluufun free?
Browsing and core discovery are free. Certain boost, wallet, and premium actions may be paid depending on what you choose to use.
How do I get verified?
Go to your dashboard or profile area, complete the required verification steps, and wait for review.
Why am I being sent to verification or onboarding?
Some actions are only available after your account is complete and your email or identity checks are approved. That keeps the platform safer and makes your profile more visible.
Profile & media
Can I edit my profile after sign up?
Yes. You can update your profile details, appearance fields, and vibe bio from the dashboard at any time.
How does media upload work?
You can upload photos and videos from your profile gallery or onboarding flow. Each plan has its own photo and video quota, and files are checked for size before upload.
What are the media size limits?
Images can be up to 5MB each and videos can be up to 20MB each.
Can I change my media later?
Yes. You can add, remove, or replace profile media from the dashboard whenever your current plan allows it.
Boosts & wallet
What do the boost plans change?
Boost plans increase your media allowance and unlock more profile capacity. The exact photo and video counts depend on your plan tier.
How does the wallet work?
Your wallet is where you manage coin balance, top-ups, and withdrawals. It is designed to keep payments easy to find from the dashboard.
How do I report a problem or ask for help?
Use the contact page or support routes in the app if something feels off. If a verification, payment, or upload issue happens, include as much detail as possible so it can be reviewed faster.
Still have a question?
If something isn't covered here, our support team is a message away.
Contact support